Terms & Conditions

1Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the ZENSSY website at https://workinzo.co and our services. By using the website, buying a product, applying for membership or otherwise using our services, you agree to these Terms. If you do not agree, please do not use our services.

These Terms should be read together with our Privacy Policy, Refund Policy and any other terms we show you for a specific product, membership or assignment.

2About ZENSSY and Our Services

ZENSSY is an independent digital education, certification and project-based work opportunities company operating in India. Our services include:

• online courses and digital learning products;
• assessments and ZENSSY certificates, with certificate verification;
• membership for eligible ZENSSY certificate holders;
• work opportunities and project assignments for approved members;
• Hire Talent services for companies and clients.

3Eligibility and Your Information

You must be at least 18 years old, or use our services with the involvement of a parent or lawful guardian, as the law requires. You must be able to enter into a binding contract under Indian law.

Information you give us, such as your name, email address, Certificate ID and contact details, must be accurate, complete and your own. Please keep it up to date and keep your Member ID and Certificate ID safe. You are responsible for activity done using them.

4Courses and Digital Products

When you buy a course or other digital product, ZENSSY gives you a personal, limited, non-exclusive and non-transferable right to use it for your own learning. All course content, materials and downloads remain the property of ZENSSY or its licensors.

You must not copy, share, resell, redistribute, publish, record or otherwise misuse course content or access details, or let another person use your access.

We describe each product as accurately as we can. Please read the description, features, requirements and price before you buy.

5Payments and Refunds

Online payments are processed through Razorpay. The price payable is the price shown at checkout. By paying, you confirm that you are authorised to use the payment method.

Digital product purchases are final and non-refundable, as set out in our Refund Policy. Nothing in these Terms overrides any consumer right or remedy that cannot legally be excluded under Indian law.

6Certification and Assessments

ZENSSY issues certificates only to learners who meet the applicable course and assessment requirements. Buying a course does not guarantee that you will pass an assessment or receive a certificate.

You must complete assessments honestly and by your own effort. We may refuse, withhold, suspend or withdraw a certificate if we find cheating, impersonation, a mistake in our records or any breach of these Terms.

7Certificate and Member ID Verification

ZENSSY provides tools to check a Certificate ID or Member ID against our records. They show limited details to confirm that a record is genuine. Verification is a check of our records only and is not a guarantee of any person’s skills, conduct or suitability for work.

You must not use these tools to guess or collect IDs, to harvest information, or in any way that misuses the service or puts a load on it.

8Membership

Only eligible ZENSSY certificate holders can apply for membership, and an application requires your Certificate ID. ZENSSY reviews each application and decides whether to approve it. Approved members receive a ZENSSY Member ID.

Membership gives eligible members access to available work opportunities. It does not guarantee employment, continuous work, project assignments or fixed income.

ZENSSY may suspend or end a membership if a member gives false information, breaks these Terms or a project’s terms, misuses client information, or acts in a way that harms ZENSSY, its clients or other members.

9Work Opportunities and Project Assignments

ZENSSY sources projects and client requirements. Work is offered when genuine projects become available, and ZENSSY decides which members are suitable for each project. Offering a project to a member does not oblige ZENSSY to offer more work.

Project instructions are sent by email and WhatsApp. Before you accept an assignment, ZENSSY will tell you the work, the project price and the ZENSSY service share. By accepting, you agree to those assignment terms.

Membership and project work do not create an employment relationship with ZENSSY unless ZENSSY says so in writing.

10Work Submissions, Review and Payment

Members must complete assignments honestly, on time, to the agreed standard and by their own effort, and submit them through the method ZENSSY specifies. Work must be original and must not copy or infringe anyone else’s rights.

ZENSSY reviews submitted work and may ask for corrections, or reject work that does not meet the agreed requirements. Eligible members may request payment for approved assignments. Payment is made according to the agreed assignment terms, after deducting the disclosed ZENSSY service share and any deductions required by law.

Payments for project work are separate from course purchases and are not course refunds.

11Confidentiality and Client Information

Project instructions, client details, files and other non-public information that you receive through ZENSSY are confidential. Use them only for the assignment, do not share them with anyone else, and delete them when asked or when the work ends, unless the law or the assignment terms say otherwise.

Members must not contact a ZENSSY client to take work outside ZENSSY, or avoid ZENSSY’s role, for a project that was introduced through ZENSSY, unless ZENSSY agrees in writing.

12Hire Talent

ZENSSY may help companies and clients find suitable certified members. ZENSSY coordinates the process, but we do not guarantee that talent will be available or suitable for a request. Commercial terms for a client engagement are agreed separately.

Member information is shared with a client only as described in our Privacy Policy.

13Acceptable Use

When using our website and services, you must not:

• give false or misleading information, or pretend to be someone else;
• share or sell your access, Member ID or certificate, or use another person’s;
• copy, scrape, resell or distribute our content without permission;
• try to break, probe, overload or gain unauthorised access to our website or systems;
• upload harmful code or send spam;
• use our services for anything unlawful, fraudulent or abusive.

14Intellectual Property

The ZENSSY name, logo, website, courses, materials, certificates and other content are owned by ZENSSY or its licensors and are protected by law. These Terms do not give you any ownership of them. You may not use the ZENSSY name or logo without our written permission.

Work you submit remains subject to the rights set out in the assignment terms. Unless those terms say otherwise, you give ZENSSY and the client the right to use the approved work for the project.

15Third-Party Services and Links

Our services rely on and link to third-party services, such as Razorpay, Google services, email and WhatsApp. These are governed by their own terms, and we are not responsible for their content, availability or practices.

16Disclaimers

We aim to keep our website and services accurate and available, but we provide them on an “as is” and “as available” basis. We do not promise that the website will always be uninterrupted or error-free.

Completing a course, holding a certificate or being a member does not guarantee any job, work, income, career result or outcome. Learning results depend on your own effort.

17Limitation of Liability

To the extent permitted by law, ZENSSY is not liable for indirect, incidental or consequential loss, or for loss of income, work or opportunity, arising from your use of the website or services. Where ZENSSY is found liable, our total liability for a claim is limited, to the extent the law allows, to the amount you paid to ZENSSY for the product or service that the claim relates to.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, or any consumer right that cannot legally be excluded.

18Suspension and Termination

We may suspend or end your access to our services, or withdraw a membership or certificate, if you break these Terms or the law, or if we reasonably believe your use puts ZENSSY, its clients or other users at risk. You may stop using our services at any time. Sections that by their nature should continue, such as those on confidentiality, intellectual property and liability, will continue after access ends.

19Privacy

We handle your personal information as described in our Privacy Policy.

20Changes to These Terms

We may update these Terms from time to time, for example when our services or the law change. The updated Terms will be posted on this page with a new effective date. Continuing to use our services after an update means you accept the updated Terms. A change does not affect a purchase you made before it, unless the law requires otherwise.

21Governing Law and Disputes

These Terms are governed by the laws of India. If you have a concern, please contact us first at info@workinzo.co so that we can try to resolve it. Any dispute that cannot be resolved will be subject to the courts in India that have jurisdiction, without limiting any right you have under consumer protection law to approach a consumer forum.

22Contact Information

For questions about these Terms, please contact: